Support

Sleep Well Now · Contact: chenghao.li@gmx.de

Contact us

Questions, feedback, or a problem with the app? Email us at chenghao.li@gmx.de. We usually reply within 1–2 business days. Please include your iOS version and a short description of what happened.

Frequently asked questions

• Where is my data stored? All sleep diaries, check-ins and settings are stored locally on your device. Deleting the app permanently removes them. See our Privacy Policy.
• How do I restore a purchase? Open Profile → Restore Purchases while signed in with the Apple Account used for the original purchase.
• How do I cancel my subscription? Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → Sleep Well Now.
• Sounds stop in the background? Make sure Silent Mode is off and the app has not been force-closed; playback continues on the lock screen with media controls.
• Is this medical treatment? No. Sleep Well Now is a wellness program based on CBT-I techniques and does not provide medical advice, diagnosis, or treatment. If you have a health condition, consult a qualified professional.

中文支持

如有任何问题或建议，请发邮件至 chenghao.li@gmx.de，我们通常在 1–2 个工作日内回复。 所有睡眠数据仅保存在你的设备本地；订阅由 Apple 管理，可在「设置 → 你的姓名 → 订阅」中取消； 在「我的 → 恢复购买」中可恢复已购项目。本 App 是基于 CBT-I 技术的健康助手，不提供医疗建议、诊断或治疗。

Support (Deutsch)

Bei Fragen oder Problemen schreib uns an chenghao.li@gmx.de — wir antworten in der Regel innerhalb von 1–2 Werktagen. Alle Schlafdaten bleiben lokal auf deinem Gerät. Abos verwaltet Apple (Einstellungen → dein Name → Abonnements); Käufe lassen sich im Profil wiederherstellen. Die App ersetzt keine medizinische Beratung, Diagnose oder Behandlung.